NTC Point Loma Call Center is going away, and IRMAC will be our main appointment line where patients can book through them as of July 29, 2024.
IRMAC appointment line is 619-532-8225.
IRMAC business hours: Mon - Fri: 7:30 AM - 4:00 PM

 July 29, 2024

Health Clinics

NBHC NTC San Diego

Your Health is Our Mission

NBHC Naval Training Center (NTC) "your health is our mission!" We are a full service active duty and family primary care clinic.

We deliver quality health services in support of the armed forces, maintain medical readiness, and advance medicine through education, training, and research. We are committed to excellence in customer service, access to care, and supporting the mission of Naval Medical Center San Diego. 

NBHC NTC San Diego Services

Our Services

  • Primary Care Clinic Appointment Line: (619) 881-9001
  • Nurse Advice Line: 1-800-TRICARE (874-2273), Option 1
  • Laboratory: (619) 524-6088
  • Pharmacy: (619) 532-8400
  • Radiology: (619) 524-4941
  • Allergy Clinic: (619) 524-1519
  • OB/GYN Clinic: (619) 524-6195
  • Medical Records / IMR: (619) 524-4951
  • Optometry Clinic: (619) 524-6484
    • Appointments: (619) 532-9830
  • Refractive Surgery Clinic: (619) 524-5515
    • Status consult: (619) 524-0335
  • Orthopedic / Podiatry Clinic: (619) 524-0146
  • Physical Therapy: (619) 524-0093
  • Occupational Health: (619) 524-4921
  • Mental Health: (619) 524-5717
  • TRICARE Beneficiary Services: 1-844-866-9378
  • Medical Boards: (619) 524-1387
  • Audiograms: (619) 524-6124

Electronic Periodic Health Assessment (ePHA)

Step-by-Step Instructions

STEP 1: COMPLETE THE ONLINE ELECTRONIC PERIODIC HEALTH ASSESSMENT (EPHA) QUESTIONNAIRE

Use a CAC-enabled computer to access the online ePHA:
Have your 10-digit DoD ID number and your 5-digit Unit Identification Code (UIC) on hand

STEP 2: NOTIFY THE MEDICAL READINESS TEAM THAT YOU HAVE COMPLETED THE ONLINE EPHA QUESTIONNAIRE VIA EMAIL TO:
              dha.san-diego.san-diego-nmc.mbx.ntc-pha-group@health.mil

***NOTE - YOU MUST PROVIDE US WITH A GOOD CONTACT NUMBER OR EMAIL AND DOD ID (EDPI)***

Once we have reviewed your ePHA questionnaire we will contact you to schedule an appointment with a provider. Members will continue to be on the PHA hitlist until they have completed their PHA with the provider.

If you need assistance, please contact your command readiness coordinator.
 

Overseas and Operational Suitability Screening

Before you begin:

  • Service member must have hard copy orders, letter of intent, or email traffic from detailer.
  • Ensure all family members are enrolled in DEERS and registered in Genesis.
 

Instructions for Overseas and Operational Suitability Screenings


1. Download and print Service Member and/or Family Member packets, as applicable.

2. Refer to the respective checklists within the packets. Complete the forms and gather required documents.

 

3. Before submission, ensure dental forms are signed.

  • Service member dental forms must be signed at their assigned dental clinic.
  • Family member dental forms must be signed by their civilian dentist and then co-signed at the service member's assigned dental clinic.

4. After completion of all requirements, documents may be submitted virtually or in person.

 
a. Virtual Submission
  • Submit documents via DoD SAFE through the link below.
DoD SAFE link (requires CAC access)
Refer to the DoD SAFE power point for guidance: DOD SAFE GUIDE
 
  • Once documents are received, a staff member will review them for accuracy and completion. You will then be contacted via email within 3-5 business days.
  • In this email. the staff member will inform you of the status of your submission. If documents are complete, they will book a phone call appointment for you to be screened by a Provider. If documents are incomplete, you will be informed of discrepancies and need to submit missing documents before proceeding.
b. In-person Submission
  1. Documents can be reviewed at NBHC NTC Monday-Friday 0730-1200, 1300-1500 on a walk-in, first come, first served basis.
  2. While you are at the clinic, a staff member will review documents for accuracy and completion.
  3. If documents are complete, a staff member will book a phone call appointment for you to be screened by a Provider. If documents are incomplete, you will be informed of discrepancies and need to submit missing documents before proceeding.
 

5. Once you complete the appointment with the Provider and if found suitable for transfer, you may pick up your paperwork in person at NBHC NTC or have it emailed to your work email via DoD SAFE. If you prefer to have it sent through DoD SAFE, please inform the provider during your appointment.

 

6. If an inquiry message was sent to the gaining command, you will be contacted by our Message Traffic Desk to update you on the status of your suitability within 14 business days. If you have not received an update by this time, please contact the Message Traffic Desk at dha.san-diego.San-Diego-NMC.mbx.ntc-ssc@health.mil

 


Contact Us:

Help Desk Email
dha.san-diego.San-Diego-NMC.mbx.oss-help-desk@health.mil

Due to a high volume of emails, please allow 3-5 business days for a response.
 
Location and Hours
(1st Floor, next to Immunizations)
2051 Cushing Road
San Diego, CA 92016

Hours: 0730-1200, 1300-1500 Monday-Friday
 

It is the member's responsibility to initiate their suitability screening process in a timely manner.

Contact Us

Quarterdeck:

(619) 532-6400

Command Address:

2051 Cushing Rd.
San Diego, CA 92106

Brochures and Pamphlets: