NBHC NTC San Diego Services

Our Services

• Primary Care Clinic Appointment Line: (619) 881-9001
• Nurse Advice Line: 1-800-TRICARE (874-2273), Option 1
• Laboratory: (619) 524-6088
• Pharmacy: (619) 532-8400
• Radiology: (619) 524-4941
• Allergy Clinic: (619) 524-1519
• OB/GYN Clinic: (619) 524-6195
• Medical Records / IMR: (619) 524-4951
• Optometry Clinic: (619) 524-6484
  • Appointments: (619) 532-9830
• Refractive Surgery Clinic: (619) 524-5515
  • Status consult: (619) 524-0335
• Orthopedic / Podiatry Clinic: (619) 524-0146
• Physical Therapy: (619) 524-0093
• Occupational Health: (619) 524-4921
• Mental Health: (619) 524-5717
• TRICARE Beneficiary Services: 1-844-866-9378
• Medical Boards: (619) 524-1387
• Audiograms: (619) 524-6124

Overseas and Operational Suitability Screening

Before you begin:

• Service member must have hard copy orders, letter of intent, or email traffic from detailer.
• Ensure all family members are enrolled in DEERS and registered in Genesis.

Instructions for Overseas and Operational Suitability Screenings

1. Download and print Service Member and/or Family Member packets, as applicable.

2. Refer to the respective checklists within the packets. Complete the forms and gather required documents.

3. Before submission, ensure dental forms are signed.

• Service member dental forms must be signed at their assigned dental clinic.
• Family member dental forms must be signed by their civilian dentist and then co-signed at the service member's assigned dental clinic.

4. After completion of all requirements, documents may be submitted virtually or in person.

a. Virtual Submission

• Submit documents via DoD SAFE through the link below.

• Once documents are received, a staff member will review them for accuracy and completion. You will then be contacted via email within 3-5 business days.
• In this email. the staff member will inform you of the status of your submission. If documents are complete, they will book a phone call appointment for you to be screened by a Provider. If documents are incomplete, you will be informed of discrepancies and need to submit missing documents before proceeding.

b. In-person Submission

1. Documents can be reviewed at NBHC NTC Monday-Friday 0730-1200, 1300-1500 on a walk-in, first come, first served basis.
2. While you are at the clinic, a staff member will review documents for accuracy and completion.
3. If documents are complete, a staff member will book a phone call appointment for you to be screened by a Provider. If documents are incomplete, you will be informed of discrepancies and need to submit missing documents before proceeding.

5. Once you complete the appointment with the Provider and if found suitable for transfer, you may pick up your paperwork in person at NBHC NTC or have it emailed to your work email via DoD SAFE. If you prefer to have it sent through DoD SAFE, please inform the provider during your appointment.

6. If an inquiry message was sent to the gaining command, you will be contacted by our Message Traffic Desk to update you on the status of your suitability within 14 business days. If you have not received an update by this time, please contact the Message Traffic Desk at dha.san-diego.San-Diego-NMC.mbx.ntc-ssc@health.mil

Contact Us:

Help Desk Email

Location and Hours

It is the member's responsibility to initiate their suitability screening process in a timely manner.